15 most repeated Write Email questions with full CLB 9 sample answers, score breakdowns, and what makes each response score high. Plus 5 Summarize Written Text examples.
Complaint emails are the most common Write Email type in PTE Core. They always follow the same pattern: state the problem clearly → give specific details → request action. Tone is always formal — even if you are upset.
Request emails ask for something — information, help, a meeting, permission. Tone is polite and formal. Always state why you need it, not just what you want.
Apology emails test your ability to take responsibility clearly, explain what happened, and offer a solution. Avoid being overly dramatic — stay professional.
Workplace emails have a professional but not stiff tone. They appear frequently in PTE Core — especially scenarios involving your supervisor, HR, or a colleague.
Informal emails use casual language — contractions, first names, friendly closings. The content requirements are the same but the vocabulary and tone change completely. These trip up many students who default to overly formal language.
Read a passage (~300 words), write ONE sentence (25–75 words) that captures the main idea. The most common mistake is writing two sentences — this immediately scores 0 on Form.
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